Terms of Service

Last updated: November 6, 2026

These terms apply to your use of synvora.io and to the free NetSuite Automation Audit. The website is operated by Synvora Systems, LLC (“Synvora”, “we”, “us”), a Delaware limited liability company. By using the site you agree to these terms.

1. Using the site

Use the site lawfully. Do not try to disrupt it, break its security, or send unlawful or harmful content through the contact form.

2. Information on this site

The site describes our services in general terms. It is not professional advice and it is not an offer. We do not guarantee any particular result. Services are provided only under a written proposal or Statement of Work (SOW) that both sides have agreed.

3. The free Automation Audit

• The audit is free and carries no obligation. We do not ask for payment details.
• It is a one-hour call about your NetSuite setup. Within 5 business days we send a written roadmap and implementation plan.
• It is open to any company that uses NetSuite, limited to one audit per company. We may decline a request.
• The roadmap is advice for you to consider. You are not required to buy anything from us.

4. Paid services

Paid work starts only after you agree a written proposal or SOW. The SOW sets the scope, fees, payment terms, ownership of deliverables, warranties and limits of liability, and it takes priority over these terms. Billing is fixed fee by milestone, hourly, or a monthly plan in a set block of hours, as agreed in the SOW. Work beyond the hours in a plan is billed as extra hours. Refunds, cancellation and termination are set out in the SOW.

5. What you send us

When you send us a message through the contact form or by email, you confirm that you are allowed to share it. We use it to reply to you and to arrange the services you ask about, as described in our Privacy Policy. Please do not send passwords, payment card numbers or other sensitive information.

6. Intellectual property of the site

The text, graphics and logos on this site belong to Synvora Systems, LLC or its licensors. You may view the site and link to it. Please do not copy or reuse the content without our written permission.

7. Third-party services and links

The site relies on third-party services, such as Formspree and Cloudflare, and may link to other websites. We do not control those services or sites and we are not responsible for them.

8. Disclaimer

To the fullest extent the law allows, the site is provided “as is” and “as available”, without warranties of any kind, express or implied.

9. Limit of liability

To the fullest extent the law allows, Synvora is not liable for indirect, incidental, special or consequential damages that arise from your use of the site. Liability for paid services is governed by the SOW.

10. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law rules.

11. Changes

We may update these terms and will change the date at the top of this page when we do. Continuing to use the site means you accept the updated terms.

12. Contact

Synvora Systems, LLC. Email: admin@synvora.io.